Our Process

Our Process

Our Proven Process helps us get to know you – your passions, goals, needs and wants. From there, we develop a customised financial plan that adapts and changes as your life progresses.

Step 1
(15 Minutes)
Initial Phone Call
Once we gather some of your basic information, we will get one of our advisers to call you for a quick chat. This will help us determine whether we can work together to help you achieve your goals.
Step 1
(15 Minutes)
Step 2
(Up to 2 hours )
Getting to Know You
After you complete a pre-appointment questionnaire, we will book in a meeting that may be up to 2 hours in length. In this meeting, we will discuss your goals, objectives and needs; what you are wanting to achieve, as well as the services we provide.
Step 2
(Up to 2 hours )
Step 3
(2-3 weeks depending on the complexity of your situation)
Research
Our team will conduct research into your financial situation to investigate different strategies and products which may be relevant to achieving your goals. We may meet with you again at this stage for further discussions.
Step 3
(2-3 weeks depending on the complexity of your situation)
Step 4
(3-4 weeks depending on the complexity of your situation)
Prepare your Financial Plan
Following our extensive research, analysis and discussions a Financial Plan, known as a Statement of Advice (SOA) will be prepared, outlining our recommendations for you.
Step 4
(3-4 weeks depending on the complexity of your situation)
Step 5
(Up to 2 hours)
Present your Financial Plan
We will contact you at this point to book a meeting to present your Financial Plan. In this meeting you will be given an opportunity to discuss the plan and other possible strategies until you are comfortable to proceed.
Step 5
(Up to 2 hours)
Step 6
(1-2 weeks for simple advice, up to 8 weeks for complex advice including insurance)
Implement your Financial Plan
We will contact you at this point to book a meeting to present your Financial Plan. In this meeting you will be given an opportunity to discuss the plan and other possible strategies until you are comfortable to proceed.
Step 6
(1-2 weeks for simple advice, up to 8 weeks for complex advice including insurance)
Step 7
(Annual meetings 1-2 hours in duration )
Review your Financial Plan
Your circumstances, lifestyle and financial goals are likely to change over time, so it’s important that your financial plan is regularly reviewed. We will contact you each year to book in your Advice Review meeting, but you can contact us at any time with queries or concerns.
Step 7
(Annual meetings 1-2 hours in duration )